Skip to content

Chest pain or sudden severe symptoms? Do not wait.

Chest Pain / Emergency?
شعار مركز القلب الوطني بفاكسيرا — VACSERA National Heart CentreVACSERA National Heart Centreمركز القلب الوطني بفاكسيرا

Patient experience

Your Experience Matters

Every complaint, suggestion and compliment is logged with a reference number and routed to the responsible team.

Patient rights

  • Respectful, safe and non-discriminatory care
  • Clear information about your condition and options
  • Privacy and confidentiality of your information
  • Participation in decisions about your care
  • The right to raise a concern without affecting your care
  • Communication assistance when needed

Patient responsibilities

  • Provide accurate health information
  • Follow the agreed treatment plan and ask when unsure
  • Respect other patients and staff
  • Attend or reschedule appointments in good time
This website provides general health information and does not replace consultation with a qualified healthcare professional. Emergency symptoms require immediate medical attention.